Terms of Service

South East Exteriors
Effective Date: 10 February 2026

1. Acceptance of Terms

By accessing this website, requesting a quote, booking a service, or communicating with South East Exteriors, you agree to be bound by these Terms of Service.

If you do not agree with these Terms, please do not use our services.

2. Services Provided

South East Exteriors provides exterior property maintenance services including but not limited to:

Gutter cleaning

Roof cleaning

Pressure washing

Exterior washing

Related property maintenance services

All services are subject to availability and site inspection where required.

3. Quotes & Pricing

Quotes are provided based on the information supplied by the customer.

Final pricing may vary if site conditions differ from those originally disclosed.

Quotes are valid for 14 days unless otherwise stated.

Payment terms will be outlined on your invoice.

We reserve the right to refuse service where conditions are unsafe or unsuitable.

4. Payments

Payment is due as specified on your invoice.

We may use third-party payment processors to securely process transactions.

Failure to make payment may result in late fees or recovery action where necessary.

5. Customer Responsibilities

Customers agree to:

Provide accurate information when requesting a quote

Ensure safe and reasonable access to the property

Inform us of any known hazards

Secure pets and clear work areas before service

We are not responsible for delays caused by unsafe or restricted access.

6. Limitation of Liability

While we take reasonable care when performing services, South East Exteriors is not liable for:

Pre-existing damage

Structural defects

Damage caused by undisclosed issues

Weather-related delays or outcomes

To the maximum extent permitted by Australian law, our liability is limited to the value of the services provided.

7. Website Use

You agree not to misuse our website, submit false information, or engage in unlawful activity through our platform.

All content on this website remains the property of South East Exteriors unless otherwise stated.

8. SMS Communications & Consent

By submitting your phone number through our website, social media forms, or direct communication, you consent to receive SMS communications from South East Exteriors for purposes including:

Appointment confirmations

Appointment reminders

Service updates

Follow-up communication

Promotional offers (if opted in)

Message frequency may vary.

Standard message and data rates may apply.

Consent to receive SMS messages is not a condition of purchasing our services.

You may opt out at any time by replying:

STOP – to unsubscribe
HELP – for assistance

For assistance, you may also contact us directly at:

Phone: +61 0468 360 572
Email: [email protected]

We do not sell or share your phone number for third-party marketing purposes.

9. Privacy

Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

10.By opting into SMS messages, you confirm that you are 18 years of age or older and Carriers are not liable for delayed or undelivered messages.

You can place it under your SMS terms section.

11. Modifications

We reserve the right to update or modify these Terms of Service at any time. Updates will be posted on this page with the revised effective date.

12. Contact Information

South East Exteriors
Victoria, Australia

Phone: +61 0468 360 572
Email: [email protected]